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 Welcome Note

The purpose of the Pension Funds Adjudicator is to resolve disputes in a procedurally fair, economical and expeditious manner. The adjudicator's office investigates and determines complaints of abuse of power, maladministration, disputes of fact or law and employer dereliction of duty in respect of pension funds.​​


The Pension Funds Adjudicator is a specialist tribunal that aspires to be a respected institution that makes binding and final determinations in pension fund complaints submitted to it in terms of the ACT.


The mission of the OPFA is to resolve complaints in terms of the ACT in order to uphold the integrity of the pension fund industry and to protect the interests of pension fund members.​​​​​​​​


 Our Mandate

The mandate of the OPFA is to ensure a procedurally fair, economical and expeditious resolution of complaints in terms of the ACT, by:

  • Ensuring that its services are accessible to all

  • Investigating complaints in a procedurally fair manner

  • Reaching a just and expeditious resolution of complaints in accordance with the law

  • Are innovative and proactive in thought and in action

  • Support, encourage and provide opportunities for individual growth









Call Center: 086 066 2837

Tel: 012 346 1738 , 012 748 4000

Fax: 086 693 7472


Postal Address: P.O. Box 580, MENLYN, 0063

Working Hours: 08h00am till 17h00pm weekdays

© Copyright - Pension Funds Adjudicator 2015

4th Floor

Riverwalk Office Park

Block A, 41 Matroosberg Road

Ashlea Gardens


South Africa 0181




Report Fraud and Corruption

Free Call: 0800 111 667

Free Fax: 0800 00 77 88